Changi airport is regularly named top of its class. Now it has opened Terminal 4, replete with futuristic cleaning robots and offering minimal human interaction
Singapore has unveiled a five-storey airport terminal that is the size of 27 football fields and cost £544m to build. The title of world’s best airport (as judged by the Skytrax World Airport awards) wasn’t quite enough for Changi, so it added the new building with the aim of accommodating its ever-increasing footfall, which now stands at 82 million people a year.
Terminal 4, which opened on 31 October, offers the main thing I want after a long-haul flight: a “contactless experience”, whereby passengers don’t have to so much as meet eyes with another human being. In the new building, security checks are automated, thanks to face scanning; futuristic cleaning robots keep things tidy; and mechanised systems transport your luggage, putting the need for staff at an unprecedented minimum.