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Atlanta airport travel chaos as power outage hits world’s busiest hub

Travellers have been left stranded after a power cut grounded all flights at Hartsfield-Jackson International Airport in Atlanta, one of the world’s busiest travel hubs.

Staff at the airport are said to be working to restore power after the outage struck at around 1:15pm local time. All outgoing flights have been suspended by the Federal Aviation Authority (FAA) while incoming flights that have not already taken off are being held at their departure points.

A power outage has impacted several areas in the airport. #ATL officials are working to remedy the situation. Additional updates to come

— Atlanta Airport (@ATLairport) December 17, 2017

The FAA has set a ground stop for flights into #ATL due to the outage. A ground stop means flights to ATL are held at departure airports.

— Atlanta Airport (@ATLairport) December 17, 2017

Utilities company Georgia Power confirmed that it is investigating the incident after some reports suggested that a construction crew cut a power line, causing the outage. A spokesman for the airport told the Atlanta Journal-Constitution that officials still aren’t sure of the cause.

“We have not determined what caused it,” the spokesman said. Atlanta fire officials and others are “trying to determine how long it will take to get everything up and running.”

We are aware of a situation currently being investigated at this time and will share more information as it becomes available. ^EC

— Georgia Power (@GeorgiaPower) December 17, 2017

Passengers who landed at the time of the failure have reported being kept in their seats while waiting for the plane to reach their gates.

Some planes moving around us, but pilot says they are just being repositioned because there are about 80 more planes in route already that will need to land and wait for gates. This is just the beginning! Everything will be a nightmare once we deplane #Help

— rgtex (@b_a_leadernow) December 17, 2017

Meanwhile, the US Customs and Border Protection tweeted that it has enacted its “diversion plan”, meaning that all international inbound flights are being diverted to other airports.

The FAA has said that the power outage has not affected the radio tower, which can operate normally, but delays are owed to the airport equipment inside the terminals not functioning without power. More than 104 million travelers passed through Hartsfield-Jackson International last year, making it one of the world’s busiest for passenger travel, according to Airports Council International.

1/2 The #FAA has put in a ground stop for flights headed to @ATLairport due to a power outage affecting the airport terminals. The FAA Tower can operate normally, however, departures are delayed because airport equipment in the terminals is not working.

— The FAA (@FAANews) December 17, 2017

2/2 A ground stop means that flights headed to Atlanta are held on the ground at their departure airport.

We will update this statement when we get new information.

— The FAA (@FAANews) December 17, 2017

Pictures and video footage from the terminals show the extent of the power outage, with much of the terminals in near total darkness.

At least one passenger reported seeing smoke at Concourse D in the Atlanta hub. Speaking to the Atlanta Journal-Constitution, Olivia Dorfman said she was about to board her flight home to Indiana when the power went out. Later she said the area near her gate filled with smoke. She and her fellow passengers were then hurried away by airport staff.

Joshua Shilko, who is passing through the airport, said a long queue of planes has formed on the runway, with some aircraft “sitting there for three hours”.

He told RT.com that emergency lights are being used to illuminate passenger waiting areas.

Retailers have begun reportedly begun closing their outlets and sending their staff home due to the power failure, meaning people are unable to buy water and food. Meanwhile, some passengers are being told to prepare to depart their aircraft. Speaking to RT.com, passenger Elena Cristina Lazaro said: “A mechanic just came aboard and let us know we may have to manually exit the plane.”

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