CAA swings into action to help The Holiday Place customers

The CAA has revealed how it is supporting customers of collapsed Cuba specialist tour operator The Holiday Place.

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CAA actively working to help The Holiday Place customers

About 450 holidaymakers, who are currently abroad on Atol-protected packages, have been told their flight tickets back to the UK should still be valid and they can check in as normal.

The CAA added it was “actively working with accommodation providers to make sure all affected customers can continue their holiday”.

“If for any reason you are required to pay again for their accommodation, we advise to obtain receipts for payment and submit a claim for your Atol protected package through the Atol scheme,” said the CAA in a statement.

MORE: Trade rallies in support of Holiday Place staff and clients

MORE: Cuba specialist operator The Holiday Place ceases trading

The Holiday Place ceased trading on Wednesday (29 May), with the trade quickly rallying to help the companys customers and staff.

For customers due to travel after 29 May, the CAA said flight tickets “may still be valid but you must confirm this with the airline”. There were around 2,500 forward bookings across Holiday Places brands.

“If you choose to travel, you mRead More – Source

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